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How saatking Handles Your Personal Data

This page tells you exactly what personal data saatking collects when you open an account, how we use it, and the rights you hold over it.

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saatking How saatking Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you want to exercise a data right, raise a concern about how your information is handled, or simply ask what we hold about you, our…

Privacy Email Send a written request to our dedicated privacy address.
Live Chat Open the chat widget on any page of the site and select the Privacy…
Account Settings Log in, go to Account Settings, and use the Data Requests section to submit…
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

Security practices at saatking are built around the principle that your data should only move when it needs to, only to parties who need it, and only in…

Encrypted Storage

All account data — including identity documents, contact details, and transaction history — is stored using AES-256 encryption at rest.

Cookie Controls

We use strictly necessary cookies to keep your session alive, plus optional analytics cookies that you can switch off in…

Payment Data Handling

When you deposit via UPI, Paytm, or PhonePe, your payment credentials never touch our servers — the transaction is completed…

Account Security Alerts

Any login from an unrecognised device or location triggers an automatic email alert to your registered address.

Data Retention Policy

Active account data is held for the duration of your relationship with us plus any period required by applicable law.

Requesting Changes or Access

You have the right to request a copy of your data, correct inaccurate records, or ask us to delete data…

Common Questions About Your Privacy at saatking

The questions below cover the data and privacy topics we hear most from account holders in India. If your question is not here, reach our privacy team via the contact paths listed above.

We collect the name, email, phone number, and date of birth you submit at registration, plus address details during identity verification. We also log device type, IP address, and session timestamps to keep your account secure.

Your data is used to operate your account, process deposits and withdrawals via UPI, Paytm or PhonePe, verify your identity when required, and send you transactional communications such as withdrawal confirmations and security alerts.

We share data only with payment processors needed to complete your transactions, identity verification partners required by applicable law, and technology providers who host our platform infrastructure — all under strict data-processing agreements.

Go to Account Settings, open the Data Requests section, and submit a Subject Access Request. Alternatively, email our privacy team with your registered address. We aim to deliver your data package within fourteen working days.

Yes. Submit a deletion request through Account Settings or by email. We will remove non-legally-required data within thirty days. Some records — such as transaction logs — must be retained for the period set by applicable law before deletion.

We use session cookies that are essential for login and navigation, and optional analytics cookies that help us improve the platform. You can review and adjust your cookie choices at any time in the Cookie Preferences panel in your account.

This policy applies to all accounts where the platform is accessible under local law. Access and the rights available to you depend on local law and are valid where local law permits. If you are in India and the platform is accessible to you, this policy covers your account fully.