Reference

Our Legal Terms at saatking

saatking operates under a defined legal framework that governs your account, your data and your rights as someone who uses our platform.

Account TermsPrivacy PolicyCookie PolicyJurisdiction RulesData Retention
saatking Our Legal Terms at saatking
LEGAL CONTACT PATHS

Reach Us on Legal and Policy Matters

If you have a question about your rights under these terms, a data request or a dispute with how your account has been handled, our support…

Email Support Send legal queries, data access requests or account dispute notices to our dedicated policy…
Live Chat Our live chat agents can raise a formal legal ticket on your behalf during…
Help Centre Our Help Centre contains the full text of each policy document, version history and…
HOW WE HANDLE POLICY

What We Do to Protect Your Account and Data

Every measure described below reflects how saatking actively manages its obligations to you.

Data Handling

We collect only the data needed to operate your account — name, email, payment identifiers and transaction history.

Cookie Policy

Cookies on this domain are used for session management, fraud detection and performance measurement.

Account Security

Your account is protected by password hashing, two-factor verification and session-timeout controls.

Data Retention

Transaction records and identity documents are retained for the period required by applicable financial regulations in the jurisdictions where we…

Who to Contact

Legal notices, formal complaints and data subject requests should be directed to our Compliance Officer via the policy email listed…

Requesting Changes

To correct, update or delete personal data held on your account, submit a written request through live chat or email.

Frequently Asked Legal Questions

Below you will find answers to the questions we receive most often about account terms, data rights and how our legal framework applies to those accessing saatking from India. If your question is not covered here, contact support directly.

Access depends on the laws applicable in your specific location within India. Where local law permits, you may open an account and use the full platform. It is your responsibility to verify that using this service is lawful in your region.

We collect your name, email address, mobile number, date of birth, payment method identifiers such as your UPI ID or Paytm number, and a record of all transactions. We do not collect more data than is necessary for operating your account.

Submit a data access request via our policy email or through live chat with your registered email and account ID. We will verify your identity and provide a copy of your data within 10 working days of confirmed verification.

Transaction records are kept for the period required under applicable financial regulations in our operating jurisdictions. After that period expires, records are either deleted or anonymised as part of our scheduled data purge process.

When you close your account, we retain records only for the period required by regulation. Personal details not subject to mandatory retention are anonymised promptly. You may request confirmation of deletion status by contacting our Compliance Officer.

Contact our Compliance Officer by email, including your account ID, the nature of the dispute and any relevant dates. We acknowledge complaints within 24 hours and aim to issue a written resolution within 5 business days of receiving full details.

We may update terms at any time and will post changes on this page. For material changes we will notify you at your registered email address. Continued use of the platform after a change is posted means you have accepted the revised terms.